Privacy Policy

This Privacy Policy explains how WISDOM HUNTER ACADEMY SDN. BHD. (202001030735 / 1387055-V), operating NLP Malaysia and Wisdom Hunter Academy, collects, uses, stores, and protects personal information when you visit our website, register for our programs, contact us, or interact with our online forms and advertisements.

Information We Collect

We may collect personal information that you choose to provide to us, including:

• Name
• Email address
• Phone number or WhatsApp number
• Program or event interest
• Notes, questions, or messages submitted through our forms
• Information submitted through third-party lead forms, including Facebook or Instagram lead forms

We may also collect basic technical and usage information through analytics tools, cookies, pixels, or similar technologies. This may include page visits, device type, browser type, approximate location, traffic source, and interactions with our website.

How We Use Your Information

We use personal information for purposes such as:

• Responding to your enquiries
• Processing event or program registrations
• Contacting you about NLP Malaysia or Wisdom Hunter Academy programs
• Sending confirmations, reminders, updates, or follow-up messages
• Improving our website, marketing, training programs, and customer experience
• Complying with legal, accounting, administrative, or security requirements

Cookies, Analytics, and Advertising

Our website may use Google Analytics, Meta/Facebook tools, and similar services to understand website performance, measure advertising, and improve our marketing. These services may use cookies, pixels, or similar technologies to collect usage data.

You can manage cookies through your browser settings. Some third-party platforms may also provide their own privacy controls and opt-out settings.

How We Share Information

We do not sell your personal information. We may share information only where needed with service providers who help us operate our website, manage communications, process registrations, provide analytics, run advertising, or deliver our programs. We may also share information where required by law or to protect our rights, users, business, or website.

Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including enquiry follow-up, program administration, business records, legal compliance, and dispute resolution.

Data Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.

Your Choices and Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements. You may also ask us to stop contacting you for marketing or follow-up purposes.

Third-Party Links

Our website may link to third-party websites, platforms, or services, including WhatsApp, Facebook, Instagram, Google, and payment or event-related services. Their privacy practices are governed by their own policies.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.

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